CX Assist

CXassist is an AI-powered email assistant that manages your inbox by automatically responding to emails based on the training data you provide. It saves you time and boosts your productivity.

To use CXassist, simply upload your knowledge base in compatible formats such as PDF, txt, or csv. Set personalized rules to assign emails to human representatives or the AI assistant. Sit back and let CXassist handle your inbound emails.

CXassist is an AI assistant for your inbox. After training it with your own content, it provides timely and accurate responses to prospects and customers.

CXassist leverages AI technology to read and answer emails based on the information it is trained with. It has different personas for varied approaches in its responses.

Pre-set personas such as Generalist, Support, and Sales help CXassist provide different types of responses. Each persona has a specific approach and focus.

A valid credit card is required to reduce spam and fraud within the application and with Gmail services.

Sign in with your Google account, provide permission, upload your business content, and turn on CXassist. You can change settings and toggle it on/off anytime.

Currently, CXassist supports Google email accounts, both business and personal.

Each CXassist account can handle one email account. It can support departmental email accounts or personal email accounts.

Yes, CX Assist can understand and reply in over 50 languages.

CXassist only uses your email information via API with Google and OpenAI. It does not sell or share your information and abides by privacy and compliance regulations.

If CXassist cannot accurately respond to an email, it will forward it to the provided email address for manual review and response.

Currently, CXassist cannot read attachments in emails.

Currently, CXassist only works with Gmail accounts (personal and business).

You can set a longer interval for CXassist to run, giving you enough time to manually respond to specific emails.

You can send feedback to [email protected]

CXassist eliminates the need for drafting and proof-reading by being trained on your own content. It saves you mental effort and allows you to focus on your best work.

For personal accounts, CXassist limits sending to 5,000 emails per month. For business accounts, the limit is 25,000 emails per month. Custom volume plans are available upon request.

You can upload a style-guide or similar document that specifies your brand's tone and voice in responses.

You can contact [email protected] for assistance with any issues.

Updates are regularly made to CXassist, and you will receive new product updates automatically as a subscriber.

CXassist offers different plans, including a free trial plan, personal plan, and business plan. You only pay based on the number of emails CXassist answers per month.

Yes, there is a trial period for CXassist. You can sign up for it by selecting the Free plan on the website.

You can cancel your CXassist subscription at any time. There are no contracts.

CXassist provides custom trainings upon request. Documentation can be found on the website in the resources section.

CXassist is effectively immune to phishing attacks, as it does not click malicious links or open attachments on its own.