Teammates.ai Product Information
What is Teammates.ai?
The first Teammate, Raya, fully automates Customer Support across Phone Calls, Emails, and Chat, ultra-realistically in over 50 languages, with oustanding performance in all Arabic dialects. Second Teammate, Rashed for Sales, takes over Inbound Qualification & Outbound Lead Generation through multi-channel capabilities. Teammates work with over 30 native integrations, logging in pulling data, processing requests, just like a human. Teammates.ai is defining the AI Workforce category and leading it globally with pre-built, off-the-shelf AI Teammates. Built on a proprietary, advanced multi-agent architecture, Teammates.ai delivers real outcomes—closing deals, resolving tickets, and scaling your operations without constant oversight.
Teammates.ai’s Core Features
True End-to-End Autonomy – Handles entire workflows, not just partial tasks.
Omnichannel Mastery – Engages by phone, email, chat, and more.
Multilingual Fluency – 50+ languages, with advanced Arabic dialect coverage.
Seamless Integrations – Connects with CRMs, ticketing, and e-commerce (30+ native connectors).
Real-Time Learning – Monitors conversation trends and escalates only when necessary
Teammates.ai’s Use Cases
End-to-End Customer Support – Resolve queries, process refunds, update CRM, 24/7.
Sales Qualification & Follow-Up – Instantly qualify leads, schedule meetings, nurture prospects.
Order & Payment Workflows – Automate tracking, processing, and escalations for e-commerce.
Complex Issue Escalations – Offload repetitive tasks while only routing special cases to human teams.
Global, Multi-Lingual Operations – Provide culturally aware service in Arabic dialects and beyond.
FAQ from Teammates.ai
The first Teammate, Raya, fully automates Customer Support across Phone Calls, Emails, and Chat, ultra-realistically in over 50 languages, with oustanding performance in all Arabic dialects. Second Teammate, Rashed for Sales, takes over Inbound Qualification & Outbound Lead Generation through multi-channel capabilities. Teammates work with over 30 native integrations, logging in pulling data, processing requests, just like a human. Teammates.ai is defining the AI Workforce category and leading it globally with pre-built, off-the-shelf AI Teammates. Built on a proprietary, advanced multi-agent architecture, Teammates.ai delivers real outcomes—closing deals, resolving tickets, and scaling your operations without constant oversight.
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